Our Guarantee to you!
At Catnip Bill, our goal is your total satisfaction. That’s why we are committed to making things right if you are not 100% satisfied with your purchase.
Catnip Bill provides a 100% Satisfaction Money-Back Guarantee for Catnip Bill branded CBD products within 30 days of product shipment. This applies to retail customers only who make their purchase on www.catnipbill.com.
Catnip Bill – Products purchased on this site
Orders: All orders received are subject to acceptance by Catnip Bill in our sole discretion. All processed orders are subject to availability. Catnip Bill is not liable for delay in product shipment.
Pricing & Product Specifications: We reserve the right to adjust pricing on products without notice. In addition, we reserve the right to modify terms, specifications and the like for Products on the Internet Purchase Page or Website at any time without notice. Any errors in Product specifications, descriptions, and pricing are subject to correction by us. We also reserve the right to reject any order that is not consistent with these terms & conditions.
Shipping: Catnip Bill reserves the right to select alternative carriers for shipments. Shipping charges are either noted as included in the price or invoiced according to costs related to UPS, FedEx or USPS. All liability for loss passes to the customer once it leaves our warehouse, however, we will honor replacement merchandise for damaged shipments after the damaged item(s) have been returned to us within 5 days of delivery. Claims of non-delivery will be honored if no proof of delivery is offered by the carrier, otherwise, the merchandise shall be deemed delivered.
Cancellations. Orders may be canceled before they are delivered to a common carrier for shipment. Once delivered to the common carriers, orders are deemed to have shipped and may not be canceled.
Returns. Catnip Bill provides a 100% Satisfaction Money-Back Guarantee for Catnip Bill branded CBD products within 30 days of product shipment. This applies to retail customers only who make their purchase on www.catnipbill.com.
All wholesale and non-Catnip Bill sales are final. Defective or incorrect merchandise will be exchanged for the same or similar product.
Please note: Catnip Bill makes no claims to the efficacy of CBD products for any intended use. Catnip Bill is not responsible in any manner for results.
Also note: as we sometimes work with partners, only in those cases their policies will prevail. We believe our partners are awesome. Partners have been selected based on their quality reputations and extremely satisfied customers. Please contact us if you are unsatisfied in any way and we will do everything possible to make it right!
Partner Products – Products purchased on Partner websites
Cancellation or return of items purchased from our partners (Merchants) is exclusively subject to the policies of the specific Merchant.
Prices and Terms of Sale: Prices are set by our merchants. Displayed prices do not include tax or shipping costs. It is up to the merchant to charge these fees as appropriate. All policies associated with each sale are set by our merchants who are solely responsible for each transaction.